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GlenController v2_12 Parad 1616M 8MAI BAN

The GlenController Windows10 application is provided free of charge to add network remote control/ setup facilities to our range of Dante®/ AES67 network audio products.

The application has been written entirely in house by our own software engineers and can be downloaded for installation on your Windows10 PC direct from our website (see the 'Latest Version' tab for the exact download location).

GlenController automatically finds all compatible devices that it can control on your network and shows them in a list on the left hand side of the screen. Just select the device(s) that you would like to control and a detailed device screen will be provided. It is possible to password protect devices to prevent unauthorised access and adjusting of a device's parameters.

All compatible devices can connect to multiple GlenControllers simultaneously, meaning that several operators in your workflow can access a device and see its levels, gains etc at the same time.

GlenController has built in redundancy. It connects to the devices that it is controlling by both the primary and secondary network interfaces (if available) and, like Dante network audio, it provides seemless backup if one of the two networks should fail.

Many of the device types support remote firmware upgrade from GlenController without the need to use USB. This is very handy if there are many devices on the network, as all of them can be updated simultaneously.

None of the devices that GlenController connects to requires GlenController to be running for them to operate. This means that if the PC that is running GlenController has an issue mid-broadcast then your broadcast audio will not be affected.

GlenController is a secure "sandboxed" UWP-type app, meaning it has restricted access to the host computer. It is digitally signed with a publicly trusted certificate obtained from Sectigo (former Comodo) authority.

The below list provides information on our devices that can currently be controlled by GlenController.

Please note that in some cases the devices' own firmware may need upgrading before the latest version of GlenController will work with it (see latest firmware tabs in the products web page for details). 

  • Paradiso
  • Paradiso Lite
  • Dark1616M
  • Dark1616S
  • Dark8MAI
  • Dark8MAIR
  • Styx
  • BEA-B4+
  • Divine
  • Spark
  • Vita Mini-X

 

Please read your product's latest manual for installation instructions or look at the 'Installation Instructions' tab on this page.

NOTE: If you are upgrading from a version older than v2.15.2, you need to uninstall the previous version before installing the latest one. We apologize for the inconvenience.

Also, please export your presets before upgrading, as uninstalling the app will delete them.

If you're using an older version of the App, to check the version of the App that you are curently using, click the 'settings' button in the app (top left in the darker grey area).  The version of GlenController is displayed at the bottom of the settings window. If you're using a more up to date version then the version number is always displayed top left of the screen after the 'Glensound Controller' text.

The current version is v3.5.3

Install Glensound Controller (latest)

Please note the above installer is for Windows 10 32 and 64 bits, version 1803 or later. Please, contact us if you need an installer for Windows on ARM (some newer tablet types).

 

VERSION HISTORY:

v3.5.3 09-Oct-2020
------------------

Bug fix:
- (Styx) App crashes when AES3 output is made stereo

v3.5.2 19-Sep-2020
------------------

Feature:
- Open/close state of mic input panels is preserved between sessions

Bug fix:
- (Paradiso) Mic gain trimpots reset to zero when navigating to another panel

v3.5.1 06-Sep-2020
------------------

Feature:
- (Divine, BEA-B4+) Added device temperature reading

v3.5.0 28-Aug-2020
------------------

Feature:
- Added Vita Mini X device

v3.4.0 08-Aug-2020
------------------

Feature:
- Added Spark device

v3.3.4 14-Jul-2020
------------------
Feature:
- (Divine) Added speaker groups

Requirements:
- (Divine) Firmware v2.1.0 and Dante v1.1.0

v3.3.3 03-Jul-2020
------------------
Feature:
- Added support for Divine devices
Requirements:
- (Divine) Firmware v2.0.3
 
v3.2.7 03-Jun-2020
------------------
Bug fix:
- Further fixes in the remote device firmware update feature
 
v3.2.6 29-May-2020
------------------
Bug fix:
- Improved reliability of remote device firmware update
 
v3.2.5 22-May-2020
------------------
Features:
- Added support for BEA-B4+ device
 
v3.1.4 09-Mar-2020
------------------
Bug fix:
- (Paradiso) Mute buttons in Mixer don't update properly on stereo buses

v3.1.3 28-Jan-2020
------------------
Features:
- (Paradiso) Presets from older versions can be imported
 
v3.1.2 06-Nov-2019
------------------
Bug fixes:
- Static IP list not showing in the Discovery settings pane

v3.1.1 28-Oct-2019
------------------
Bug fixes:
- (Styx) Pot/button assignments not properly restored from a preset

v3.1.0 25-Oct-2019
------------------
Features:
- Divine can be updated remotely
Bug fixes:
- (Styx) pot/button assignment changes not always updated the UI
 
v3.0.1 25-Jul-2019
------------------
Features:
- Paradiso v2.12.0 and Styx v1.1.1 can be updated remotely
 
v3.0.0 17-Jul-2019
------------------
Features:
- Remote firmware update (supported devices only)
- Demo mode - virtual devices can be opened without real hardware connected
- Log panel shows diagnostic and error messages
 
v2.15.6 09-Jul-2019
-------------------
Bug fix:
- (Paradiso) Stereo channels not shown correctly

v2.15.5 14-Jun-2019
-------------------
Bug fix:
- (Styx) Main PGM meter shows wrong output channel
Requirements:
- (Styx) dfu firmware 1.0.2

v2.15.4 13-Jun-2019
-------------------
Features:
- Added diagnostic log panel
- Added Maintenance panel (device updating doesn't work - demo only)

v2.15.3 24-May-2019
-------------------
Bug fix:
- App crashes if some Paradiso presets are restored while the Mixer page is open
 
v2.15.2 24-May-2019
-------------------
Features:
- App installation directly from Glensound website

v2.15.1 17-May-2019
-------------------
- Changed active device colour and added some tooltips

v2.15.0 15-May-2019
-------------------
Features:
- Added Styx
- Presets from Paradiso version 2.7.1 can be imported
Requirements:
- (Styx) dfu firmware 1.0.0

v2.14.1 09-Jan-2019
-------------------

Bug fix:
- (Paradiso) Preset fails to save

v2.14.0 03-Dec-2018
-------------------

Features:
- Added DARK1616S

v2.12.0 20-Aug-2018
-------------------

Features (DARK devices):
- Added display options (narrow view, disable meters, etc)

v2.11.0 08-Aug-2018
-------------------

Features:
- Added auto-discovery methods: mDNS with multicast response and Windows DNS-SD
- Added static discovery option (by entering the device's IP address)
- Devices are discovered also if network cable is plugged in while the app is open
- Added "Refresh" button in the device selection pane
- The left pane can be locked open
- App version number is displayed in the title bar
- Device-specific Audio settings (was: "Filtering") moved to a separate panel

Minimum Requirements:
- Windows 10 version 1803
- Paradiso dfu firmware v2.9.11
- DARK1616M dfu firmware v2.0.0
- DARK8MAI dfu firmware v2.0.0

v2.10.1 09-Jul-2018
-------------------

Bug fix:
- (Paradiso) App crashes if too many preset parts are applied at once

v2.10.0 04-Jul-2018
-------------------

Features (Paradiso):
- Settings panel shows the state of 12V DC In and mains supply
- Label text is limited to ASCII characters only
- Dante channel name lengths are limited by byte count rather than number of UTF8 characters
- Improved performance and robustness of presets
- Preset application panel shows a "Preset applied" message on success
- Preset part choice is more fine-grained
- Audio Mixer panels show numerical values of volume and pan

Changes:
- Temporarily disabled support for DARK devices (it will be restored soon!)

Bug fixes (Paradiso):
- Output channel icons for headphones and line outputs are swapped
- Audio Mixer incorrectly allows settings for Dante outputs (they are not adjustable)
- PoE state icons in Settings panel not updated

Requirements:
- (Paradiso) dfu firmware v2.9.10

v2.9.1 12-Jun-2018
------------------

Bug fix:
- (Paradiso) Channel Names panel not updating properly

Requirements:
- (Paradiso) dfu firmware v2.9.1

v2.9.0 21-May-2018
------------------

Features:
- (Paradiso) Dante channel names can be viewed and changed from the app

Requirements:
- (Paradiso) dfu firmware v2.9.0

v2.8.2 30-Apr-2018
------------------
Bug fix:

- (Paradiso) Alert Settings controls not always updating

Known issue:

- (Paradiso) Alert Settings allow selecting the same Dante channel for multiple receivers

even if Paradiso only supports one receiver per channel

v2.8.1 16-Apr-2018

------------------

Features:

- (Paradiso) Ability to lock HW controls for front inputs and pan

Requirements:

- (Paradiso) dfu firmware v2.8.1

v2.8.0 11-Apr-2018
------------------

Features:

- (Paradiso) Added alert senders/receivers settings page

Requirements:

- (Paradiso) dfu firmware v2.8.0

v2.7.3 15-Mar-2018
------------------

Features:

- (Paradiso) Added compressor options on mic inputs

Requirements:

- (Paradiso) dfu firmware v2.7.2

v2.7.2 11-Jan-2018
------------------

Bug fix:
- (Paradiso) Mic inputs UI not updated when re-opening the main device panel

v2.7.1 09-Jan-2018
------------------

Features:
- Minor UI improvements (Presets and micro-sliders)

v2.7.0 08-Jan-2018
------------------

Features:
- (Paradiso) Added Compressor on mic inputs

Requirements:
- (Paradiso) dfu firmware v2.7.0

v2.6.0 03-Jan-2018
------------------

Features:
- Presets can be marked as Favourites per individual device
- (Paradiso) Selective preset application, by categories

Requirements:
- (Paradiso) dfu firmware v2.6.5

v2.5.2 05-Dec-2017
------------------

Bug fix:
- Deleting presets just after importing them doesn't work correctly

v2.5.1 04-Dec-2017
------------------

Features:
- (Paradiso) Added Speaker button to the Audio Mixer view

v2.5.0 01-Dec-2017
------------------

Features:
- Preset list is shared among all devices of the same type
- Presets can be exported to a file and imported
- (Paradiso) Added Audio Mixer

Requirements:
- (Paradiso) dfu firmware v2.6.3

v2.4.1 16-Nov-2017
------------------

Bug fix:
- (Paradiso) Button in Cough mode turns off when Glensound Controller is connected

v2.4.0 15-Sep-2017
------------------

Features:
- (Paradiso) DC Outputs can be configured

Requirements:
- Paradiso firmware (dfu) v2.5.0

v2.3.0 11-Sep-2017
------------------

Features:
- (Paradiso) DC Inputs can be configured

Requirements:
- Paradiso firmware (dfu) v2.4.0

v2.2.0 24-Aug-2017
------------------

Features:
- (Paradiso) Button relations can be configured

Requirements:
- Paradiso firmware (dfu) v2.3.0 or above

v2.1.2 15-Aug-2017
------------------

Bug fix:
- (Paradiso) Button modes and pot ranges not saved in Presets

v2.1.1 11-Aug-2017
------------------

Requirements:
- Paradiso firmware (dfu) v2.2.1 or above

v2.1.0 08-Aug-2017
------------------

Requirements:
- Paradiso firmware (dfu) v2.2.0

Features:
- (Paradiso) Buttons can be set to different modes
- (Paradiso) Pots can have the lower range limited
- (Paradiso) A message is displayed if device needs firmware update

v2.0.2 03-Aug-2017
------------------

Requirements:
- Windows 10 Home 1703 (build 15063) or above
- Paradiso firmware (dfu) v2.1.4 or above

Bug fixes:
- (Paradiso) Input signal meters freeze when the gain panel is folded
- (Paradiso) Main meter lineup incorrect

v2.0.1 14-Jul-2017
------------------

Bug fix:
- Paradiso device name displayed truncated

v2.0.0 13-Jul-2017
------------------

Features:
- Added Paradiso support (basic)

  • General

The Windows 10 remote control App needs to be installed on a suitable control PC. It is touch-enabled, meaning that it also works on tablets and 2-in-1 laptops. Please make sure your PC has at least the minumum required version of Windows 10 installed prior to installing the app.

  • App Requirements

The Windows PC must be running version 1803 or later of Windows 10 64-bits, on an Intel or AMD processor. Please contact us if you need a version for 32 bits or ARM-based devices (like some modern Windows tablets).

An Ethernet connection is recommended. Wi-Fi may also work but it may be less reliable and is not official, so don't tell anybody!

  • Installation

Stage 1 – Check / Enable Windows ‘Sideloading Apps’

Installation requires a Windows 10 feature called Sideloading Apps (as do many other Apps).  This feature is probably already enabled on your machine but we suggest that you check / enable it prior to trying to load the App.

1)    Open Settings and select Update & Security

2)    Select For developers and make sure that Sideload apps is selected

3)    If you are turning on Sideload apps for the first time Windows will pop up a warnings screen.  Make sure that you are happy to proceed and click Yes

Stage 2 – Install The App

In the Latest Version tab of this web page, click on Install Glensound Controller.

  • Updating A Previously Installed App

If you have an earlier version of Glensound Controller installed on your PC, then you should not need to perform a complete new installation to update it, except if upgrading from a version older than v2.15.2. Just install the new version from our website and it will be updated.

  • Uninstalling Glensound Controller

Find the app in the ‘All apps’ list then right-click and select ‘Uninstall’. Please note that all saved settings and presets will be removed as well. If this is a concern then export the settings before uninstalling the app.

  • Downgrading

If you have to go back to an earlier version of Glensound Controller, then please contact us so that we can provide the right installer. You need to first uninstall the app and then install the older version.

Please use one of the following methods to contact us:

Telephone: 01622 753662
International: +44 1622 753662
Email: sales@glensound.com
Skype: Glensound Gavin
Online: contact form